Frequently Asked Questions
Every question is a step closer to perfection.
At Wedding in Art, we believe that true luxury is defined by precision, care, and beauty that endures. Each answer reflects the same dedication we bring to your artwork — ensuring your journey is as exceptional as the masterpiece itself.
General
Wedding in Art. is the world’s only fine art atelier exclusively specialized in transforming wedding moments into museum-quality acrylic glass artworks. We operate solely within the luxury segment, combining handcrafted production, UltraHD exposure or Fine Art pigment printing, and seamless acrylic mounting for unmatched visual depth and longevity. In collaboration with a world-leading photographic atelier, we share a singular philosophy: to immortalize the most meaningful day of your life at a level of craftsmanship and emotional clarity found nowhere else.
Each Wedding in Art. piece undergoes a highly refined, hybrid workflow: your image is first reviewed and curated by our team, then processed using advanced software — including UltraHD and SuperResolution algorithms — before being printed or exposed through the lab’s precision systems and mounted beneath flawless acrylic glass. Although no manual retouching is applied within the lab itself, every step—from artistic selection to fabrication—is executed with meticulous craftsmanship and emotional intent. This production standard is unique in the luxury wedding industry, combining human curation with technical excellence.
At Wedding in Art, every artwork is crafted using the finest gallery-grade substrates: your image is printed on premium Fuji Crystal DP II or Hahnemühle paper and then permanently mounted beneath ultra-clear, UV-resistant acrylic glass. A precision-cut 3 mm aluminum Dibond composite backing—featuring a polyethylene core sandwiched between two aluminium layers—ensures structural rigidity, perfect flatness, and exceptional longevity. The result is a luminous, floating effect with vivid color depth, brilliant detail, and museum-level stability.
Yes. Every Wedding in Art. piece is crafted to meet the highest standards of professional presentation, using exclusively archival-grade materials: acid-free papers, long-lasting pigment or UltraHD photo exposure, and UV-protective acrylic glass. Our production is realized in exclusive collaboration with a world-leading photographic atelier—internationally recognized for museum-grade processes—yet tailored entirely to the emotional, visual, and narrative demands of wedding art.
This specialized focus makes Wedding in Art. a singular destination for couples seeking collectible heirlooms with curatorial depth.
To further affirm this commitment, each piece is accompanied by a certificate of authenticity, delivered with your shipping confirmation.
Yes. Every Wedding in Art. piece is individually produced upon order—based solely on the file you provide, and in the exact configuration you select. There is no preproduction, no stock inventory, and no template-based output. Each artwork undergoes a refined production process tailored to your chosen format, ensuring that what you receive is a truly singular piece—rooted in your memory and elevated through our craftsmanship.
This level of individuality is part of what defines our standard of excellence.
Yes. All artworks by Wedding in Art. are produced using inks that are free from animal-derived ingredients and classified as solvent-free and low-emission. We consciously partner with a production lab that upholds rigorous environmental standards throughout every stage—from pigment sourcing to clean energy use in certified facilities. This allows us to combine visual excellence with ethical responsibility—without compromising on depth, vibrancy, or longevity.
Yes. Our acrylic-mounted artworks are produced using UV-stabilized materials that protect against sunlight-induced fading, and their sealed construction offers resistance to typical indoor humidity. However, while the surface is robust and designed for everyday presentation, it is not scratch-proof and should be handled with care—much like a fine glass object. We recommend avoiding abrasive cloths or harsh cleaners to preserve its pristine brilliance for years to come.
Wedding in Art. pieces are designed for longevity under normal indoor conditions. However, since they are produced on premium photographic or fine art paper and sealed behind acrylic glass, we do not recommend placing them in high-humidity environments such as bathrooms or directly above stovetops. For areas prone to steam or condensation, alternative formats like metal-backed prints may be more suitable to ensure lasting brilliance.
No. Your finished artwork arrives completely free of visible logos, barcodes, or branding—on both front and back. At Wedding in Art, we believe that nothing should distract from the emotional presence and aesthetic purity of your piece. Every detail is curated to preserve a seamless, gallery-worthy presentation from every angle.
Yes. The Perfect Gift is our signature voucher—available in elegantly tiered values and delivered either digitally or by post. It grants your loved ones the freedom to create their own bespoke acrylic glass artwork, crafted from a moment that means everything to them. Whether for an engagement, an anniversary, or as a timeless gesture of love, it is more than a gift—it is the beginning of something that will last forever.
Every Wedding in Art. piece comes ready to hang—equipped with a premium aluminum rail mount already installed on the reverse. We deliberately avoid using low-cost alternatives such as adhesive plates or plastic hooks, as they compromise both stability and visual integrity. Our floating metal mount guarantees invisible presentation, optimal load-bearing strength, and a seamless gallery appearance from every angle. Even in oversized formats, the mounting system is proportionally reinforced—ensuring flawless suspension and the same quiet elegance, regardless of scale. No additional accessories or upgrades are required.
Due to its gallery-grade construction, every Wedding in Art. piece carries a confident physical presence—composed of UV-protective acrylic glass, a stabilizing aluminum Dibond backing, and a discreet aluminum mounting system. Depending on the selected acrylic thickness—2 mm, 4 mm, or 6 mm—the final weight ranges between 6 and 11 kilograms per square meter.
Yet despite its material strength, installation remains intuitively simple: each piece arrives ready to hang, with the aluminum rail pre-mounted on the reverse side. Even oversized formats are effortless to position—ideally with the help of two hands, for precision rather than strength. The mounting system scales seamlessly with the format, ensuring flawless wall presence and long-term stability at every size.
Yes. We warmly welcome collaboration inquiries from professionals whose vision resonates with the spirit of Wedding in Art. Whether you're a photographer, stylist, content creator, or wedding planner—we’re always open to partnerships that reflect our values of emotional depth, visual clarity, and timeless storytelling. If you're interested in working with us, please visit our dedicated collaboration page and share your concept with us. We’d be honored to create something extraordinary together.
Configuration
For optimal clarity and print quality, we recommend high-resolution JPEG or TIFF files in sRGB color space. Your image should ideally have 300 dpi at the intended print size. Larger files are welcome, as we support uploads up to 1 GB. If you're unsure about your file, we're happy to review it for you and advise on the best possible result—because every Wedding in Art piece deserves nothing less than absolute precision.
Yes. Many modern smartphone photos can be transformed into gallery-quality wall art—especially for small to medium formats—if they exhibit balanced lighting, sharp focus, and minimal compression. That said, high-quality camera images are always preferred, as they offer superior tonal depth, finer detail, and more flexibility for large-scale formats. When a smartphone image meets our compositional and exposure standards, we apply an atelier-grade SuperResolution AI upscaling and UltraHD sharpening workflow to elevate it to stunning print quality.
UltraHD sharpening is a proprietary refinement technology that optimizes micro-contrast and edge clarity—especially in fine textures, hair, fabric, or landscape details. Unlike typical sharpening filters, it works selectively and without visible artifacts, preserving the integrity of your image while enhancing its precision. The result is a cleaner, more dimensional print that appears strikingly lifelike—especially when mounted under acrylic glass.
SuperResolution is a high-precision AI technology that intelligently enlarges your image while preserving structure, detail, and tonal gradients. It analyzes patterns and textures to reconstruct missing information—allowing even lower-resolution files to be printed beautifully at larger sizes. Used in tandem with UltraHD sharpening, it enhances definition without visible artifacts or artificial sharpness. The result is a remarkably clean, dimensional print—even when the original file was modest in size.
Yes. As part of our production workflow, each image is automatically fine-tuned with an atelier-grade optimization system—adjusting brightness, contrast, and tonal balance to achieve a vivid, gallery-level result. The process is non-invasive and preserves your image’s character; if a file already meets optimal conditions, the system recognizes this and leaves it untouched—because true excellence needs no embellishment.
Absolutely. We’re happy to advise you on the best format, proportions, and scale for your image—based not only on resolution, but on visual rhythm, space, and emotional intent. Whether you're unsure about dimensions or between portrait and panorama, our curatorial team will help you choose what serves the image best. For inquiries about in-between sizes or custom-format considerations beyond our listed options, you’re welcome to use our dedicated product consultation form. Because at Wedding in Art, the right format is never just a technical decision—it’s part of the story.
At Wedding in Art, we offer two of the most advanced printing processes available today—both realized in collaboration with a world-leading photographic atelier. Depending on the artwork, we use either UltraHD photo exposure on professional silver-halide paper, or Fine Art pigment printing on museum-grade cotton rag paper. Each technique is selected for exceptional sharpness, tonal depth, and archival stability. Combined with our seamless acrylic mounting, the result is a luminous, gallery-grade piece with sculptural presence and enduring clarity.
For formats up to 180 × 120 cm, your artwork is realized as part of our Create Your Masterpiece edition, using UltraHD exposure. For oversized pieces up to 290 × 180 cm, we use Fine Art pigment printing within our Design the Extraordinary line—designed for grand-scale statements with museum-level depth.
Yes. When you upload a black-and-white image, it is printed with curated attention to tonal precision, depth, and balance—ensuring rich blacks, smooth gradients, and a strikingly neutral finish without unwanted color shifts. At Wedding in Art, we do not convert color files into black and white during ordering, as monochrome photography deserves to be artistically conceived, not automatically rendered. In most wedding galleries, black-and-white edits are already provided by your photographer—and when they are, we elevate them into luminous, timeless prints with the same archival quality and emotional clarity as any full-color piece.
We do not alter or retouch your image during production—because what you submit is part of your personal story, and we treat it with the respect it deserves. However, every file is visually assessed for clarity, resolution, and tonal balance. If there are any concerns that might affect the final result, we’ll contact you before moving forward. At Wedding in Art, our role is not to reinterpret your memory—but to preserve it in its most luminous and lasting form.
Ordering
Placing your order is a seamless and intuitive experience: simply choose your preferred format, upload your image, and follow the curated steps through our visual configurator. Each detail—from proportions to mounting—is pre-aligned to ensure aesthetic balance and museum-level presentation. For artworks up to 180 × 120 cm, our Create Your Masterpiece configurator guides you through UltraHD production. For larger formats beyond that, our Design the Extraordinary configurator offers the same refined experience—tailored specifically for Fine Art pigment prints on a grand scale.
If you’re considering a size between our listed options or wish to explore custom dimensions, you’re welcome to use our dedicated contact form for individual product consultations. At Wedding in Art, placing an order is never just a transaction—it’s the beginning of something permanent.
Our online configurator is designed to offer the most seamless, precise, and visually guided ordering experience. For this reason, we recommend placing your order directly through our website. However, if you require assistance with a special format, a unique product request, or prefer initiating your order personally, you're welcome to use our dedicated contact form for individual product consultations. We’ll be happy to support you step by step—with clarity, curation, and care.
As each artwork enters production shortly after submission, changes are typically no longer possible once your order is placed. However, if you realize something needs to be adjusted—such as a format, file version, or mounting option—please contact us immediately using our dedicated product consultation form. While we can’t guarantee modifications at that stage, we’ll always do our best to accommodate your request if production hasn’t yet begun. Because once a Wedding in Art. piece is in motion, it’s already becoming what it was meant to be.
Each Wedding in Art. piece is individually produced upon request—crafted from your file, for your moment, with no stock or preprint involved. For this reason, once your order enters production, cancellation or modification is no longer possible. If you realize a change is needed shortly after placing your order, please contact us immediately through our dedicated product consultation form. While we cannot promise adjustments beyond that point, we’ll always do our utmost if production has not yet begun. Because each work we create begins becoming irreplaceable the moment it’s set in motion.
Each Wedding in Art. piece is made to order with museum-level precision and care. Once your file enters production, please allow approximately 7–10 business days for creation and delivery within the European Union—depending on destination and format. Your artwork is not shipped from stock; it is individually produced, quality-checked, and securely packed before dispatch.
You’ll receive tracking shortly after your order is placed, allowing you to follow every step in real time.
We currently ship across the European Union—ensuring seamless delivery and optimal production flow within the region. However, international expansion is a priority: selected destinations such as the UK, Switzerland, the USA, Canada, the UAE, Japan, and Australia are already in preparation for rollout. If you're located outside the EU and wish to place an order, we invite you to reach out via our dedicated product consultation form. We’ll notify you personally as soon as your region becomes available—or explore an individual shipping solution, if feasible.
After you place your order, you’ll first receive an order confirmation and shortly after a personal tracking link—so you can follow every stage of production and delivery in real time. We work exclusively with trusted carriers, and every artwork is securely packed and insured. In the rare event of transport-related damage, your piece is fully covered and will be replaced at no additional cost.
Each Wedding in Art. piece is shipped using Art Security Packaging—a multilayered, gallery-grade system designed to protect fine-art works in international transit. Following our atelier’s packing specifications, your artwork is sealed in protective film, cushioned with tailored padding, and placed in a custom-fit box or reinforced shipping crate, depending on size and format. All corners and surfaces are stabilized to guard against pressure, vibration, and environmental stress.
Even oversized formats are structurally supported to ensure flawless arrival. Should any damage occur, your piece is fully covered and will be replaced at no additional cost.
No. Due to delivery constraints, we cannot ship to P.O. boxes or military addresses—our logistics network does not offer this option to ensure a secure, traceable delivery process. If such an address is provided during order submission, you’ll be contacted to provide a residential or business address instead. Please reach out via our dedicated product consultation form if you need assistance or an alternative arrangement.
In some cases, local delivery partners may redirect a shipment to a designated pick-up location—typically due to access limitations, absence during delivery, or local logistics regulations. Please note that this decision is made by the carrier, and not by Wedding in Art. or our production partner.
You can use your tracking link to see the updated delivery status and pick-up details. If you require assistance or experience difficulty retrieving your package, please don’t hesitate to contact us—we’ll support you directly to ensure your artwork reaches you safely.
Our artworks are often chosen as unforgettable gifts for weddings, anniversaries, or milestone celebrations. To ensure the recipient can select the perfect image, format, and size, we recommend our exclusive The Perfect Gift voucher—available in tiered values and sent digitally or by post with a personal redemption code.
This way, you’re not just offering a gift—you’re offering the experience of transforming a moment into a timeless artwork.
Yes. Your official invoice is generated automatically and sent to you via email immediately after your purchase. This document includes all legally required billing details and can serve as proof of ownership for insurance or documentation purposes. In keeping with our presentation standards, no invoice is ever included in the physical shipment—ensuring a discreet and elegant unboxing experience, especially when gifting.
If you require adjustments to your invoice—such as a company name, VAT information, or a different billing address—please reach out via our service contact form after completing your order. We’ll update it accordingly and resend it without delay.
Absolutely. Your image is handled with the utmost confidentiality and processed exclusively for the purpose of creating your personal artwork. All files are transmitted via secure protocols and stored temporarily on encrypted servers, with access strictly limited to the essential production team and revoked upon completion.
Your file will never be shared, published, archived long-term, or used for promotional purposes. From upload to dispatch, we treat your visual story with the respect, discretion, and integrity it deserves.
Guarantee
Each Wedding in Art. piece is individually crafted to order—created exclusively for you, using your image, your selected format, and gallery-grade materials. Because of this bespoke nature, returns or exchanges are not possible once production has begun.
However, your satisfaction remains central to everything we do. If your artwork arrives with any damage, production flaw, or deviation from your order details, we will replace it at no cost—swiftly and without compromise. Our team personally reviews each concern with care and discretion, ensuring that the final result reflects the emotional and visual integrity your moment deserves.
Wedding in Art. offers a production standard that is unmatched worldwide for acrylic-mounted photography. Whether realized as an UltraHD print or—in large-scale formats—as a Fine Art pigment print, each piece is optimized for the emotional depth, clarity, and permanence wedding memories deserve. Nowhere else will you find this level of specialization—crafted exclusively for weddings, and made to last for generations.
Yes. Every Wedding in Art. piece comes with a 5-year product warranty, covering craftsmanship, mounting, archival-grade materials, and color stability—ensuring long-term durability and visual integrity. We adhere to the highest standards for UltraHD prints or Fine Art pigment prints beneath acrylic glass, uniquely specialized for wedding imagery.
While returns or exchanges are not possible once production begins (due to the bespoke, made‑to‑order nature of each piece), any verified defect in production or material within the warranty period will be replaced—without cost. This guarantee excludes damages resulting from improper handling, unsuitable mounting, or exposure to harsh environmental conditions.
With Wedding in Art, you receive not only a cherished visual heirloom—but also a promise designed to endure.
lthough every Wedding in Art. piece is shipped using reinforced, gallery-grade packaging, rare cases of transport damage can still occur. If you notice visible damage to the artwork or packaging upon delivery, we recommend accepting the parcel and documenting the issue immediately. Please take at least two clear photos of the outer packaging and the affected area—ideally in natural light.
Kindly submit your documentation via our service contact form within 7 days of receipt. Once verified, we will reproduce and replace your artwork at no cost. You do not need to return the damaged piece.
All Wedding in Art. shipments are fully insured until they arrive safely in your hands. In the unlikely event of an issue, we will take care of everything—swiftly, discreetly, and without compromise.
Because each Wedding in Art. piece is individually crafted to order—based exclusively on your personal image and selected format—returns are not possible once production has begun.
However, should your artwork arrive damaged or exhibit any production-related flaw, we will provide a full replacement at no cost. In such cases, there is no need to return the original piece. Our team personally ensures that every concern is handled swiftly and discreetly, in keeping with the quality and integrity your memories deserve.
Due to the personalized nature of each Wedding in Art piece—crafted exclusively for you based on your image, selected format, and chosen finish—returns are not possible once production has begun.
However, should your artwork arrive with any damage or production-related flaw, we will replace it at no cost. There is no need to return the original piece. Simply contact us within 7 days of delivery via our service contact form, including two clear photos of the packaging and the affected area. Once verified, your replacement will be produced and shipped promptly—no questions, no delays.
We stand behind each piece we create with the same care and permanence your memories deserve.
For privacy and data security reasons, we do not store your image beyond the production process. If you wish to reorder the same artwork, simply upload your original file again and select your desired format. Since every piece is made to order, the configuration remains fully customizable—even for repeat pieces.
Should you require assistance with ensuring an identical reproduction, our team is happy to help. Just contact us through the individual product inquiry form, and we’ll guide you through the process discreetly and precisely.
